Document process automation either requires a visionary or considerable internal pain to get started … the moment documents arrive in your organization, the costs start to mount invisibly. I suspect everybody already knows that, but most companies have not yet automated this part of their business. Automation like document processing usually gets off the ground when companies have a specific document they want to automate because of a pending event, business problem, cost exposure due to service level agreements with their clients. In our experience, forward thinking company’s often have a person empowered to review company processes (a visionary). With a fix all process type mandate, rarely do quick fixes get implemented quickly, as the review process alone can be time consuming. Often the best solutions are implemented with a specific goal or project in mind. I define best solution as one that fits the need with lots of room to expand at the right price from a team that understands the client requirement.
More to come soon …
